Frequently asked questions
Is there a difference between a mortgage broker and a mortgage advisor?
Yes and No. All mortgage brokers are mortgage advisors; however, some mortgage advisors are not mortgage brokers.
A mortgage broker will offer mortgages from a wide range of lenders, and will assess your needs and circumstances and give you mortgage advice.
Lender-based mortgage advisors will still assess your needs and circumstances to make sure a mortgage is affordable and suitable for you. However, they’ll only be able to offer you products from a single provider, so they’re not mortgage brokers.
Are mortgage advisors free?
Like any specialist service provider, mortgage advisors need to get paid for the time they put in. There are several ways they do this:
- Commission – the mortgage advisor gets paid commission when your mortgage reaches completion. ‘Fee-free’ mortgage brokers operate this way. They need to be efficient, as commission rates are relatively low
- Fees – the mortgage advisor charges a (relatively) high fee, and does not receive commission
- Fees and commission – the mortgage advisor charges a lower fee and receives commission. This is the most common structure for independent mortgage advisors.
Is it worth using a mortgage advisor?
If you’re good with forms, financially astute, and have a straightforward employment and credit history, you may not need a mortgage advisor.
However, using a mortgage advisor will ultimately save you time and money. They’ll help you understand the minefield of options available you, not to mention the legal and financial jargon. Not all advisors are the same, though – so do check to see if they’re independent and can access the whole of the market. You should also compare their fees and reputation with other advisors for an accurate picture. Advice services such as money.co.uk, ThisIsMoney and MoneySavingExpert all give you useful tips on how to pick a mortgage broker.
Is a financial advisor the same as a mortgage advisor?
A mortgage advisor is a type of financial advisor. In common terms, a financial advisor will advise on pensions and investments, whereas a mortgage advisor advises on mortgages and protection. Some financial advisors also have mortgage qualifications, and many firms offer both investment and mortgage advice via different staff.
Should I use my estate agent’s mortgage advisor?
Many estate agents have a mortgage advisor that they try hard to set you up with. For them, it makes sense as:
- They get to earn extra money from you as a customer
- They get a quick decision from someone they trust as to whether you’ll be able to afford the property you have put an offer on.
However, do check their service levels, costs, and the type of broker they are. Some are excellent, but not all are. They may not be whole-of-market brokers, may charge quite high fees, or may offer quite a high-pressure approach.
Can I get free mortgage advice?
Yes. Almost all mortgage advisors offer initial advice for free. This is part of their process of gaining new clients. Mortgage advisors hope that you value the advice they give, and then come back to them when you’re ready to make an application. Almost all mortgages are still assessed on an individual basis by an underwriter, and so the personal relationship really matters.
There are quite a few mortgage advisors that offer fee-free mortgage applications, too. Some of these are large national organisations that offer an online-only service, whereas others offer a more personal touch. It’s worth getting a recommendation before you pick an advisor and checking out two or three before you make up your mind.
Why you shouldn’t use a mortgage broker?
The two most common reasons not to use a mortgage broker are:
- Fees
- Sticking with what you know.
Unfortunately, many people arrange a mortgage with their bank, as they believe the relationship will make it easier to get approved, or they’ll be offered special rates. This is rarely the case. You need to go through the same rigorous assessment process to get a loan with your existing financial provider as you would with someone else.
Some organisations offer exclusive, direct only deals which a mortgage broker cannot access. A good example of this is The Ecology Building Society, who have an excellent ethical reputation. If you’re looking at self-build, then we always advise people to check them out.
What should a first-time buyer ask a mortgage advisor?
Talking to an advisor to get a feel for them and whether you can work together is a valuable first step. There are also some questions worth asking to get an understanding of the service they offer:
- Are you qualified, regulated, and insured?
- Can you offer me mortgages from the whole of the market?
- How much will your services cost me?
- Are you tied to any other financial organisations?
- Why should I choose you over someone else?
How much should a mortgage advisor charge?
All advisors need to let you know how much their advice will cost when you have your first meeting with them (or send it to you if you’re dealing with them remotely).
Almost all advisors offer initial advice for free. Beyond that, there are a range of options.
For personalised service, VouchedFor’s 2021 guide says that the average cost of using a mortgage advisor to take out a £200,000 mortgage is £425.
There are several high-profile online-only brokers who offer a fee-free service (meaning they charge you nothing).
There are a few mortgage advisors (like us) who offer cashback, giving you the opportunity to be paid for using their service.
Your circumstances, and the property you’re looking to buy or remortgage, have a big impact on mortgage advisors’ costs. Whether they pass that cost on to you or not will vary from broker to broker.
Can mortgage brokers get you a bigger mortgage?
Mortgage advisors make it easier for you to get the maximum mortgage possible. If you put the time and effort in yourself, then you could probably get an equivalent size mortgage. This is particularly true if you have a good employment track record and credit history.
The standard salary multiple that most lenders offer is 4.5 (so, if you earn £25,000 a year, then you could get a mortgage of £112,500). However, there are three factors that can change this dramatically:
- If you have significant monthly outgoings, such as credit payments, child maintenance payments, property service charges, then this may be reduced
- Certain professions, and certain salaries, create larger income multiples – 5x, 5.5x or even 6x on occasion
- How much of your income is ‘non-standard’ (self-employed, bonus, overtime, allowances etc.) and what evidence you have of this.
Mortgage brokers know how different lenders treat your income, profession, and commitments, and will get you to the maximum quicker.